With EPSON, we’re no longer prisoner to our POS system. We can unlock the sales data that lives within our POS system and use Ximble to never be over or under staffed.

Todd Carson
Restaurant Owner, Rudy's Pub & Grill

The Challenge

Rudy’s needed a shift scheduling solution that would eliminate pesky weekly spreadsheet updates, while also removing the excuse of shift schedule miscommunication for missed or dropped shifts.With two locations and employees that respond well to modern technology, Rudy’s needed a platform that could manage multiple locations and be accessed easily from any device. And because they want to reduce unnecessary labor costs whenever possible, Rudy’s was interested in finding a solution that could help forecast daily shift needs.

The Requirements

Rudy’s Pub & Grill created a list of the most important features necessary to fit their specific needs:

  • Multi-location functionality
  • Multi-device accessible platform
  • Optimized scheduling with business analytics
  • Intuitive manager view of shifts and employees
  • Instant employee alerts for open/dropped shifts
  • Employee access for shift availability and requests

The Solutions

Rudy’s Pub & Grill hired Ximble to deliver a complete solution across their three locations to enable self-service employee scheduling and schedule management. Automatic shift scheduling, and GPS clock-in on a user-friendly platform were crucial to meeting Rudy’s Pub & Grill’s needs. Ximble met all of their needs by providing an easy-to-use cloud-based app.

  • Scalable and comprehensive capabilities
  • Highly accessible cloud-based app
  • Predictive shift schedules from forecast analytics
  • User-friendly calendar views of shifts and roles
  • Automated shift notifications for open/dropped shifts
  • Intuitive staff roles for managers and employees

Montefiore was able to customize their account by creating a diverse set of user roles and business rules that automatically created shifts based on office requirements. These shifts were then incorporated into all staff calendars via mobile, tablet, and desktop devices.

The Results

Since implementing Ximble at Rudy’s Pub & Grill, they’ve seen a 60% decrease in missed shifts from schedule confusion. Employees love the mobile accessibility and how easy it is to pick up a dropped shift through their Ximble account.

Simultaneously, Ximble has also reduced the time it takes for managers to schedule employee shifts.

And because Ximble receives all sales information from EPSON OmniLink Cloud, Rudy’s is able to better optimize their staffing based on actual sales per any time period thus saving money and improving service levels.