Raising Your Game in the Wellness Industry
Things Can Only Get Better
Helping people reach their potential, becoming the best they can be. That’s what the wellness industry is all about. Whether you provide CrossFit, yoga, or beauty services, client improvement has to be at the core of your business.
Identifying weakness, making incremental improvements, achieving goals.
It’s a winning formula.
But do you apply the same mindset to running your business?
Being relentless in pursuit of success, that’s just the start. That there are no shortcuts to the top, another idea we can all get behind. You have to work hard to be the best, who wouldn’t agree with that?
Sometimes, though, you also have to work smarter.
You can’t achieve anything without planning. Whether you’re training for a marathon or managing your staff, figuring out the optimal routine is all-important. If you run too rarely, or too often, you won’t reach your full potential. And if you don’t schedule your employees effectively, your company can’t operate as efficiently as it should.
How to create perfect schedules is a different question. Some companies may schedule staff on spreadsheets or even using pen and paper. This can be enough to get by and, of course, it can be hard to change old habits. However, sticking with inefficient methods represents the mentality of a small business, just like going running at the spur of the moment represents the mentality of an amateur runner.
Employee scheduling software changes the game in several ways. No matter how many staff you have, it’s possible to create schedules in seconds, saving you time and allowing you to concentrate on growing your business. And when it does grow, the system is easily scalable (unlike pen and paper) so your workload won’t.
But schedules aren’t just faster, they’re better.
It’s possible to essentially automate scheduling, taking into account staff availability, rank, and even customer demand. This way, you are always prepared for busy periods and not over-staffed when things are quiet.
Power to the People
However, employee scheduling software is not just about making life easier for you, but also about making life better for employees. In this industry, if your staff aren’t happy, how can you expect your customers to be?
Uncertainty over schedules and unpredictable shift changes have been shown to increase anxiety in employees. The solution is to give employees control over their lives. With the Ximble smartphone app, employees can receive immediate notifications whenever a shift is created or adjusted. Even more importantly, the app facilitates easy shift-swapping, on-the-go. Avoid last-minute panic as staff search for someone to cover a shift. Staff can sort it out by themselves; all a manager needs to do is approve the request.
With staff not worried about their schedules, they can concentrate on keeping customers happy which in the wellness industry, is the name of the game.
Running Your Company the Right Way
Of course, if you are training for a marathon, planning when to run is just the start. To track your progress, you have to track your time. Likewise, scheduling is only one part of employee time management equation. The other side of the coin is time tracking, which isn’t merely about ensuring that employees are at work but, more importantly, a way to learn about your business.
Because the truth in any industry is: you can’t grow your business if you don’t know your business.
Time tracking has to be done right, though. Old-fashioned methods like punch clocks or paper timesheets are unreliable and, worse, make employees feel untrusted. Modern technology means that staff can clock in wherever they are via their mobiles or even just by smiling on their way in through the door, thanks to Ximble’s facial recognition technology.
The More You Know
Tracking time worked means, obviously, that you know how long staff are present at work. But you can also learn so much more. You can see who works the most overtime, takes the most breaks, or who arrives earliest. Integrations with point of sale software mean that you can compare labour cost with demand – the simplest way to verifying the profitability of your business.
With Ximble, it’s possible to not only track the hours that staff work, but the activities that they spend their time on throughout the day. This gives allows you to see at an instant how employees actually spend their time and, importantly, how long specific tasks take. In this way you are learning exactly how your business works: the first step towards being able to make better business decisions.
Achieving high performance, in business as in life, requires preparation, dedication, and rigorous self-examination. Hard work is a minimum requirement, but there’s nothing worse than wasting hard work with inefficient and ineffective management. Employee time management software like Ximble can help your team do their best, and in doing so, help your company become the best it can be. To survive, and thrive, in the wellness industry, that’s essential.