Use accurate time tracking and smarter scheduling to enhance support.

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Helpdesk

Working together with Zendesk

Ximble and Zendesk combine to create a more efficient workflow for managers and staff. Ximble can be found by Zendesk team admins in the App marketplace and, once installed, will appear in the Apps panel. Managers can see who is clocked in, and who is on a break. Shifts can be created, edited, and assigned, straight from Zendesk. Employees can access Ximble on Zendesk to clock in and out, view their upcoming shifts, and much more.

Connecting is easy

Integrating Ximble into Zendesk will save you hours, but connecting only takes seconds.

Maximize your current tools with Ximble

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All in one place

Merging the functions of two platforms into one saves everybody time.

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Better workflow

A clear overview of which staff are available makes assigning tickets much more efficient.

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The right stuff

Managers can filter by position, location, and department, so only see the data they need at that moment.

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Smarter scheduling

When shifts are scheduled, push notifications and reminders will ensure that employees know where to be and when.

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Time tracking you can trust

In addition to our integrated time clock, there are multiple methods by which staff can clock in.

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Payroll-ready

Once employees’ timesheets are approved, you can export perfect payroll data.

Customer success stories

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“The top reasons for choosing Ximble were cost, flexibility and integration. The fact that it integrates with both our HRIS and Payroll systems is a huge help.”

Kim Waldron – Director of HR, Collab Inc.

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“Scheduling and payroll is one of those necessary tasks that must be done, but is of low strategic importance to our social and business related goals. It shouldn’t take any more time or effort than absolutely necessary, and with Ximble, it doesn’t!”

Pierre-Jean Cobut – Founder, Spry Health

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“The interface is great. Easy-to-use scheduling, timecards, reports, and employee profiles. And it’s integrated with both our POS and payroll software.”

Doug Smith – Owner of Fast-Fix Denver

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“Ximble saves us so much time and offers superb accuracy in exactly how long employees are working – no more rounding up or down. It also gives employees more transparency in their pay.”

Becky O’Mara – Director of Operations, Bearings Bike Shop

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“Before we had Ximble, the main problem was that creating a schedule could take as long as three or four hours. Now, I don’t have to look through papers, forms or calendars. I can see all availabilities on one screen.”

Nicholas Nowlan – Area Team Leader at Menchie’s

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